Privacy
Privacy Policy
This policy explains what information the ableavailable.com website collects, how it is used, and the choices you have.
Last updated: November 10, 2026
Who we are
Able & Available Assisted Living (“we,” “us”) operates a six-resident assisted living home at 6738 Coldwater Canyon Ave, North Hollywood, CA 91606 (Licensed RCFE #195850652). This policy covers this website only.
Information you choose to send us
When you use our callback or tour request forms, we collect what you enter:
- Your name and phone number (required)
- Your email address (optional)
- Who you are inquiring for and a move-in timeframe (optional, callback form)
- A preferred tour date and time, and an optional alternate (tour form)
- Any message you write
We also record the time of the request and which page of the site it came from. Please do not include medical records, diagnoses, medication lists, insurance or Social Security numbers, or other sensitive health details. The forms do not ask for them and do not accept file uploads.
How we use it
We use this information only to respond to your inquiry — for example, to call you back, answer questions, or arrange a tour. We do not sell or rent your information, and we do not use it for advertising.
A tour request is a request only. Submitting the form does not confirm an appointment; the owner will contact you to arrange a time.
How your request is delivered and stored
The website does not keep a database of inquiries. When you submit a form, our web server checks it and sends its contents as an email notification to the owner’s inbox. To do this we rely on these service providers:
- Website hosting (Vercel, Inc.) — runs the website and processes form submissions. Our code is designed not to write form contents to server logs; the host may keep standard technical logs (such as IP address and pages requested) for security and operation.
- Email delivery (Resend) — sends the notification email to us and keeps a record of sent messages for a limited period under its own policies.
- Email inbox (Google Gmail) — where the notification is received and read by the owner.
Inquiry emails are kept in the owner’s inbox for as long as needed to respond to you and follow up, and are deleted when no longer needed. You can ask us to delete your inquiry at any time (see “Your choices” below).
Spam and abuse protection
To protect the forms from automated abuse, the server briefly uses your IP address to limit repeated submissions. This is held in temporary memory only and is not stored with your inquiry.
Cookies and analytics
This website does not use advertising or tracking cookies and does not currently use analytics. If we add privacy-friendly analytics in the future, it will count only anonymous visits and events, never what you type into our forms, and we will update this policy.
The “Open in Google Maps” link takes you to Google’s website, which is governed by Google’s own privacy policy.
Security
The site is served over an encrypted (HTTPS) connection and form data is transmitted securely to our server and email provider. No method of transmission or storage is completely secure, so we cannot guarantee absolute security — which is one more reason to leave sensitive health details out of web forms.
Your choices
You can ask us what information we hold from your inquiry, ask us to correct it, or ask us to delete it, by calling 818-770-0326 or emailing ableandavailableassistedliving@gmail.com. California residents may have additional rights under California privacy law; we will honor applicable requests.
Children
This website is intended for adults and is not directed to children.
Changes to this policy
If we change how the website handles information, we will update this page and the date above.
Contact
Questions about this policy? Call 818-770-0326, email ableandavailableassistedliving@gmail.com, or visit our contact page.